When we sat down with the ward specialists, we asked them what they had done so far with their wards in relation with their callings in the SR program. Almost all of them shyly responded that they had done nothing yet. The ward specialists were just waiting to be told what to do. Something that could possibly resolve this issue in the future could be an easily accessible tab under "Leaders" in the SR page of lds.org for each calling and role involved in the program. There already exists something similar at the moment online, but it doesn't outline the process or the responsibilities of the specialists in a concise and easily understandable way. It also confuses the roles of a specialist with a facilitator, which although interchangeable at given times, blurs the true intermediary role of a specialist.